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Cancellation Policies

  • The full amount for your booking is being paid during the reservation process.
  • If you cancel your reservation 14 or more nights before your arrival, you will be refunded the full amount of your reservation.
  • If you cancel less than 14 days before arrival or in case of not showing up, you will be charged 100% of the full booking amount.
  • Exceptions of the cancellation policy include the non refundable rates and the reservation during the international public holidays and special events, please check the details of your reservation.
  • Change of your reservation is possible. We will be glad to assist you. However, we cannot guarantee you full availability or the same price for services.

Avenida Jose Gonzalez Forte n. 73
Acantilado de Los Gigantes 38683
Puerto Santiago, Tenerife, Spain

+34 658 866 886
[email protected]