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General Terms and Conditions regulates the mutual contractual relationship between 7LIZARDS APARTMENTS (address: Avenida Jose Gonzalez Forte n. 73
Acantilado de Los Gigantes 38683, Puerto Santiago, Tenerife, Spain), JAN DVORAK - ID: Y2360446Q and the natural person ordering the stay (hereinafter referred to as the "client").
These Conditions regulate the rights and obligations of the contracting parties in renting the rooms of 7LIZARDS APARTMENTS for accommodation and other services of the APARTMENT HOUSE as individual services according to the individual requirements of the client.
The contractual relationship between the client and 7LIZARDS APARTMENTS is established by the confirmation of the stay order by 7LIZARDS APARTMENTS. 7LIZARDS APARTMENTS undertakes to provide the client with a stay and to ensure in the agreed scope and quality of the agreed service (hereinafter referred to as "stay") and the client is obliged to pay the agreed price.
Booking a stay:
Client's rights: a) the right to properly provide contractually agreed and paid services, b) the right to be aware of any changes in the contracted services, c) the right to withdraw from the contract at any time prior to the start of the stay or to claim defects.
Obligations of the client: a) to provide 7Lizards Apartments with the assistance required to properly secure and provide services, in particular truthfully and completely state the required information in the order, incl. reporting any changes to such data, b) to inform 7Lizards Apartments without undue delay about any changes in the terms and conditions of the agreed services, c) to receive the documents necessary for the services from 7Lizards Apartments and to arrive at the specified time at the specified time d) of the contract, the client is obliged to notify 7Lizards Apartments of such withdrawal from the contract and to pay the severance pay according to the cancellation conditions.
a) provide the client with all information about the stay b) secure the client's stay on the basis of a confirmed order and in accordance with generally binding legal regulations c) in the case of withdrawal from the contract by the client pay no later than 14 days after the written receipt of cancellation stay and applicable cancellation fees.
The client can cancel the reservation free of charge up to 14 days before arrival. In case of cancellation less than 14 days before arrival, 7Lizards Apartments will charge the client 100% of the total price of the reservation.
Please see separate document GDPR.
The General Terms and Conditions come into effect on 1 December 2020.
The accommodated client has the right to file an out-of-court settlement of such a dispute to a designated subject of out-of-court settlement of consumer disputes.
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